Why We Built the Matching Algorithm
Most businesses choose VoIP providers the wrong way: they pick the one their peer recommended, go with the cheapest option, or choose the provider their IT vendor prefers. These shortcuts work sometimes, but often lead to a mismatch between what a business needs and what a provider actually delivers for organizations of their size and industry.
Match My VoIP was built to replace guesswork with methodology. The matching algorithm was developed by analyzing provider performance across hundreds of customer deployments, identifying the variables that most strongly predict satisfaction at different company sizes, industries, and use cases.
The Matching Engine
The algorithm evaluates seven major UCaaS providers against 47 variables, weighted by how strongly each variable predicts provider fit for a given input profile. The weighting model is updated quarterly based on new customer satisfaction data and provider capability changes.
Part of the UCaaS Review Network
Match My VoIP is part of the UCaaS Review Network, an independent organization helping businesses make better communications technology decisions. Our matching recommendations are based on fit, not on provider marketing budgets or referral arrangements.
